Managed IT Services

Having a Managed Services Agreement with CMA provides you with over 100 years collective IT industry experience, across a very broad range of technologies, industry sectors and diverse solutions. Importantly, CMA has direct access to all major IT vendors with strong partnerships forged over many years.

                "TIM" - Transparent Infrastructure Monitoring

• Pro-Active 24x7 Infrastructue Alerting (Email or SMS)
• Daily Checks of your Systems Health
• Daily/Weekly & Monthly Reporting
• Client WEB Portal Access – Any browser, any time

         Guaranteed Response

• Instant or Maximum 1 hour remote support
• Maximum 4 hours onsite

         Secure Remote Access & Network Documentation 

• Managed System and Network Infrastructure Documentation
• Vendor license/subscription management

         Monthly Systems Reporting/Review

• Designed to maintain optimal uptime and operational efficiency

         2.5%  Annual Rebate on All Invoices

• Your reward for using CMA as your single source of supply